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Showing posts from August, 2013

Outsourcing BPO Services is a Challenge

Industry experts have cited the Business Process Outsourcing or BPO model as an emerging contributor to a country’s economy. It has solved many third world and other developing nations’ problems by reducing their unemployment issues and in turn, helped developed nations cut down their labor costs in production practices. Most candidates get rejected on grounds of inadequate academic qualifications, but BPOs accept candidates without considering their low grades or poor status. So if you are good at speaking impeccable English, and possess a confident personality to provide correct on-the-call advice, and do not mind working in night shifts, you may be the right candidate. These days, all operations of business process outsourcing units are based mainly on data entries. There are various categories of data entry and six types outsourcing BPO services as listed below: Figure-based data • Companies outsource to business outsourcing units that can compute and calculate telephone bi

BPOs don multiple hats...

Till the advent of the computers, all papers and legal documents of every company were filed, stored and catalogued systematically in the form of files stacked in cabinets. If one had to access any of the data, they would have to employ people for the same work. Small and big organizations had to employ extra manpower if they wanted additional help regarding verification of financial transactions and company expansion activities. Outsourcing of jobs was unknown to many in the pre-digital era. Though, the system of awarding contracts to a third party for making machinery parts had begun long ago. Slowly, but steadily, organizations began understanding that they need to outsource other jobs as well, to increase the productivity of their company as well as performance of employees. They started creating strategies for to outsource their business to other companies, minimizing their own labor costs. The term business process outsourcing or BPO caught on with organizations, which start